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Notice of Nondiscrimination and Accessibility Rights

Providence Health & Services and its Affiliates1 (collectively “Providence”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.  Providence does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.  Providence:

  (1)   Provides free aids and services to people with disabilities to communicate effectively with us, such as: (a) Qualified sign language interpreters; and (b) Written information in other formats (large print, audio, accessible electronic formats, other formats).
       
  (2)   Provides free language services to people whose primary language is not English, such as: (a) Qualified interpreters; and (b) Information written in other languages.

If you need any of the above services, please contact the appropriate Civil Rights Coordinator below. If you need Telecommunications Relay Services, please call 1-800-833-6384 or 711.

If you believe that Facey Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Providence by contacting the Civil Rights Coordinator for your state as listed below:

 

State/Service  Address and Contact Information 
California Civil Rights Coordinator
501 S. Buena Vista Street, Burbank, CA 91505

Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127
Email: Nondiscrimination.CA@providence.org
Senior Services
(all states)
Civil Rights Coordinator
2811 S. 102nd Street, Suite 220, Tukwila, WA 98168

Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127
Email: Nondiscrimination.pscs@providence.org

 

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, one of the above-noted Civil Rights Coordinators is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services
200 Independence Avenue SW. 
Room 509F, HHH Building
Washington, DC, 20201

 

1-800-368-1019 or 800-537-7697 (TDD).

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


 


1 For purposes of this notice, “Affiliates” is defined as any entity that is wholly owned or controlled by Providence Health & Services or Western HealthConnect, including but not limited to Swedish Health Services, Swedish Edmonds, Kadlec Regional Medical Center, PacMed Clinics, Inland Northwest Health Services, Providence Medical Group, Swedish Medical Group, Facey Medical Group, Providence Medical Institute, and all subsidiaries, facilities, and locations operated by those entities.