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Facey Medical Group is a physician-owned medical practice dedicated to being your health care provider of choice. We pride ourselves on a history of giving our patients a superior health care experience. It's not just about meeting a patient's health care needs and expectations— we make you part of our family. Inside and out of the clinic, our physicians and support staff are dedicated to improving the well-being of the communities we serve.
Facey offices dot the San Fernando, Santa Clarita and Simi Valleys, and we've been a part of the landscape here for over 95 years. We pride ourselves on the delivery of compassionate, comprehensive health care services and remain committed to the wellness of the community. In addition to clinical services, we offer education programs that include classes on lifestyle wellness, weight management, diabetes and much more. Most classes are free of charge and open to the general public.
Over the years we've grown to be available wherever you are, whenever you need us. We offer in-person and telehealth visits, you can manage your health online with our electronic health record system, get after hours service at our two Immediate Care centers, and access 24/7 physician on-call services. Facey physicians are board-certified, so you can feel better about your care right from the start. Our primary care physicians, specialists, and many services such as radiology, lab, and EKG usually all are under one roof. And as an affiliate of Providence, we connect you easily with the area's top-rated hospitals and Exer More Than Urgent Care centers located around Southern California.
But most importantly, we offer you peace of mind. Facey physicians are flexible, participating in most insurance plans, including many on the Covered California exchange. Whether you are in a fee-for-service health plan, Medicare, a PPO or an HMO, our family is here for your family. We want you to be completely satisfied with your physician and the facility you go to for service. If your employer selects different insurance coverage or you wish to choose a new location or physician, call us and we'll help you through the process.
We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
Innovative health care is in our DNA and the quality of our service is something we take very seriously. Everyone at Facey is committed to providing you with outstanding, safe, compassionate health care in a warm and inviting atmosphere. Our Quality Improvement team is always looking for new opportunities and approaches to how we deliver care to the communities we serve. As an affiliate of Providence, Facey Medical Group is able to provide innovative tools to our physicians and patients that help us improve your care in both big and small ways.
If you have experienced a problem with any Facey Medical Group service, we want to fix it. Our Customer Service team monitors and responds to any concerns raised by patients and employees alike. A confidential complaint may be submitted by calling 818-837-2795.
If you have a compliment about our patient care, we'd like to hear that, too. Please visit our Service Superstar page to share your experience with us. We'll make sure to pass it on to the people that made your care exceptional.
At Facey Medical Group, we believe in the principles of diversity and inclusion of people regardless of their race, color, sex, language, national origin, religion, orientation or age. Facey seeks to create an environment where all employees- regardless of race or the color of their skin- know they are valued. We all stand together against racial discrimination towards our physicians, staff, patients and members of our community. We acknowledge that racism can be unconscious or unintentional and identifying racism as an issue does not automatically mean those involved in the act intended the negative impact. Confronting racism is a journey which we all must consciously take. Not only join us, but help us on this journey.
Facey Medical Group's provision of health services is not influenced by member race, ethnicity, national origin, religion, sex, ag mental or physical disability or medical condition, sexual orientation, claims experience, medical history, evidence of insurability (including conditions out of acts of domestic violence), genetic information, or source of payment. Compliance with this anti-discrimination policy will be monitored by the Corporate Compliance Officer and the Medical Director.
Facey Medical Group is a caring & innovative team dedicated to enthusiastically improving the quality of life and health of the people we serve.
We believe that you, as our patient, have certain rights:
We also believe that you, as our patient, have certain responsibilities when receiving care from Facey Medical Group.