Facey is dedicated to being your health care provider of choice by offering a superior clinical experience. It's not just about meeting patient health care needs and expectations— we make you part of our family. Inside and out of the clinic, our physicians and support staff are dedicated to the communities we serve.
Facey offices dot the San Fernando, Santa Clarita and Simi Valleys, and we've been a part of the landscape here for 95 years. We pride ourselves on the delivery of compassionate, comprehensive health care services and remain committed to the wellness of the community. In addition to clinical services, we offer education programs that include classes on lifestyle wellness, weight management, diabetes and much more. Most classes are free of charge and open to the general public.
Over the years we've grown to be available wherever you are, whenever you need us, thanks to our electronic health record system, Immediate Care centers, and 24/7 physician on-call services. Facey physicians are board-certified, so you can feel better about your care right from the start. Our primary care physicians, specialists, and many services such as radiology, lab, and EKG usually all are under one roof. And as an affiliate of Providence Health & Services, we connect you easily with the area's top-rated hospitals and Exer More Than Urgent Care centers located around Southern California.
But most importantly, we offer you peace of mind. Facey physicians are flexible, participating in most insurance plans, including many on the Covered California exchange. Whether you are in a fee-for-service health plan, Medicare, a PPO or an HMO, our family is here for your family. We want you to be completely satisfied with your physician and the facility you go to for service. If your employer selects different insurance coverage or you wish to choose a new location or physician, call us and we'll help you through the process.
We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
The quality of our service is something we take very seriously. Everyone at Facey is committed to providing you with outstanding, safe, compassionate health care in a warm and inviting atmosphere. If you have experienced a problem with any Facey Medical Group service, we want to fix it. Our Quality Improvement team monitors and responds to any concerns raised by patients and employees alike. A confidential complaint may be submitted via email or by calling 818-837-2795.
Of course, if you have a compliment about our patient care, we'd like to hear that, too.
Please visit our Service Superstar page to share your experience with us. We'll make sure to pass it on to the people that made your care exceptional.
For information about the Quality Improvement Program at Facey Medical Group and Facey Medical Foundation, please email the Quality Management team at QualityImprovement@facey.com.
Facey Medical Group is a caring & innovative team dedicated to enthusiastically improving the quality of life and health of the people we serve.
We believe that you, as our patient, have certain rights:
We also believe that you, as our patient, have certain responsibilities when receiving care from Facey Medical Group.