We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
SUNY At Brooklyn Health Sciences Center, Brooklyn, NY
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
4.4 out of 5 (64 Ratings, 19 Comments)
All very good, nice and caring. [...]
Everything was fine on my visit. Caring people.
Very Professional........Excellent Overall.
All my questions were answered.
[...] Dr. Samadi was kind enough to ensure that I was okay and not to worry or focus on the negative as more tests need to be done to confirm some of the issues found in the CT Scan.
I had a very good experience!
when I leave a message for doctor it takes the following day to respond
dr Samadi is excellent!!
What a coincidence that I received this survey today, because I left a message for my GP today to talk to him about obtaining another referral for a different urologist. The appointment started of on a bad note because while I was waiting for the doctor in the exam room, I was looking at the charts on the wall and I noticed that both charts showing the cut-away anatomy of the bladder and organs were male. Eventually the doctor came in and began the appointment. He did seem to be thorough with his questioning about my urinary problem, however when he began showing me how the anatomy works, he pointed to the chart I mentioned previously. When I asked, "Don't you have a female version of the anatomy?" He said it's basically the same with the area of my concern. At that point I lost faith in him, but continued the appointment. Even I, a layperson, know that it's not the same. My condition, can't be shown on a male chart. It just didn't make sense. The doctor was personable, but he didn't tell seem to want to let me know what my condition could be without further tests. He didn't explain the text to me, only said he would have to "take a look inside." Fortunately, later on the internet, I was able to get all the details about what the test (Cystourthroscopy)sp? entails. I went to make the appointments with the nurse. The next available opening for the test is in two-and-a-half months. I waited two months already to see the doctor in the first place.If surgery is needed, it will be months before it will happen. Since I do not want to see this doctor again, so now I will have to wait even longer! I've never written a negative response about a doctor, and I actually feel bad doing it, however FACEY should have urologists that are sensitive to the needs of female patients, starting with anatomy charts that are representative of the patients they serve. Thanks!
very caring and very professional
- We had to wait longer than normal so it will be good to had a courtesy call establishing the appointment will be delay, but the dr. is good on what he does.
For Facey in general, great service but your phone system leaves a lot to be desired. After you listen to the computer and punch in the numbers you finally talk to some receptionist. Then to talk to your doctor's office is not easy or convenient. I had medication questions and other cancer questions and I didn't need a battery of questions that the person couldn't probably legally answer. I understand the reasons but it is a pain in the shorts each time I call to get through the somewhat tedious process to talk to my Doctor's nurse or staff.
it was my first visit/check up. I liked the friendly staff.. the "my chart" was helpful to see the results myself.
Very satisfied with my visit.
My experience was very good. Although my wait time was long, it was explained to me by the nurse who kept me updated and the doctor who was with a patient that needed a little extra reassuring. I completely understood.
The doctor and staff was very professional
Very good specialist doctor.
Facey Medical Group - Valencia Specialty & Women's Health Center