We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
4.7 out of 5 (104 Ratings, 16 Comments)
Have always been treated as thou my health care is a priority by very professional staff members
she was very nice and understanding. it was my first Pam smear and she calmed me down and walked me through the process. she was very informative and I felt like she genuinely cared for what I had to say and cared for my health. she followed up with my results and explained everything.
I had great experience.
Inna seemed annoyed with me being there. Dr. [...] was on vacation and the medication she prescribed me unfortunately increased my bleeding. Terrified, I called the office and they got an appointment for me with Inna immediately. Inna made me feel that I don't take care of myself and was annoyed I came to see her. I could not wait until Dr. [...] returned from her vacation because I was bleeding severely. I also heard her talk to Dr. [...] about me in the hallway which made me feel even more uncomfortable. I don't know why she was so frustrated with me but do recommend to hide her annoyances with patients. I am going through a very difficult time in my life medically and it made me feel very bad and left in tears.
she was rude and unprofessional
I had a very positive appt with my health care provider. I told her about my concerns and my past and she listened and offered a solution that we both agreed on. I also had a question after my visit and she responded promptly to my concern.
Provider was amazing very caring and helpful.
Dr. Inna is the best provider I have ever seen. She explains everything to you in detail and makes sure you understand what she is explaining. The best thing is she actually listens to you and listens to every question and concern you have without ever making you feel rushed and always treats you with respect. She always get back to me very quickly when I send her an email and never gives you the run around. I will definitely continue recommending her to coworkers or anyone that gets seen at Facey.
Everyone was so happy and helpful. I felt welcomed. Keep up the good work!
she listened to my concerns and put a nervous patient at ease
Ina is excellent. I have gone to her for years, always makes me feel comfortable, never in a rush and I feel like she actually knows me as a person and not just a last name
Dr. Inna is great. Always remembers our conversations from a year before and makes me feel very comfortable even at an uncomfortable apt.
I HAD A GOOD EXPERIENCE WITH DR INA , SHE IS VERY PROFESSIONAL, CARING, AND LISTENS TO ALL MY CONCERNS.
wait time was an HOUR..doctor explained there was an emergency but I should have been informed.
I've always had a great experience with Inna.
Inna is an excellent provider, I look forward to all my visits with her and love how she takes time to check in with me on a personal level (I got into grad school Inna!).
Facey Medical Group
11333 Sepulveda Boulevard Floor 3 Mission Hills, CA91345