We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
4.6 out of 5 (153 Ratings, 19 Comments)
I'm very satisfied with the care u have received!!
I am receiving great care under Dr Ali including special referrals and testing from my health concerns as well as follow up appointments and medical advice.
Terrible social skills. Terrible bedside manner. I felt like a number there, not a patient. I've now seen a nurse practitioner and an MD, both times neither one took the time to listen. I left crying on this particular visit. I had my husband & children scheduled for physicals that we are now canceling and finding a different doctor for the whole family. We really wanted to transfer all our medical needs to facey at this location, it's close to our home and it's a beautiful location however the dr/nurse practitioner were not very helpful or attentive. Both had terrible bedside manners. I'll will be transferring all my test/visit records to a new provider for myself & family.
I really enjoy seeing my care provider, she is very professional, spend a fair amount of time with me and answer all of my questions.
I was actually assigned to another doctor for my health care, but they had to cancel that appointment for unseen reasons and I was given an appointment with Dr. Ali. Due to her thoroughness and caring disposition, She will now be my GP.
very fast service and respect
My care provider Dr. Unbar Ali is excellent. Thanks
Dr Ali is a very sweet understanding person. I like her very much.
she is very thorough and friendly
I had to wait for one hour in the exam room.
waited almost an hour to see Dr. Ali. when I got to the pharmacy my prescription wasn't sent in. After almost 30 minutes I found out it was sent to the wrong pharmacy.
My experience are always good with my care provider.
Dr Ali is absolutely amazing! One of the best drs I've ever ever seen! I've had excruciating back pain in my right flank for almost a year and had no success in treating it. She got to the root of the problem and has me on medication that has given me my life back. I was so very impressed with her and I've been telling everyone I know how amazing she was.
I wish the after visit summary included a phone number to the Mission Hills office, and not just an address. But I LOVE the after visit summary that is printed and handed to me. It is a wonderful tool post-visit.
I would have really appreciated a follow up phone call after my test results. I am still waiting on a referral to see a specialist.
I was the 2nd apt. of the day & waited 1 (one) hour! The first apt. a man who looked textbook healthy with a spring in his step - kept the dr. over the allotted time, delaying my appointment & the drs. rest of her day.
We were concerned about my condition from a number of different angles, and she answered all of our questions or had tests performed that provided objective evidence of answers to our questions.