California still requires masks to be worn in health care settings. Patients, physicians and staff will be required to continue wearing masks at all Facey locations. Everyone over age 12 is now eligible to receive the COVID-19 vaccine in California and certain immunocompromised adults over 18 are eligible for a third booster shot. Learn more.

Customer Service

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.”
Kenneth B Elliott, Vice President of Sales, Studebaker Corporation (1941) 

You will find a clinic administrative team at each of the Facey locations, dedicated to assisting our patients with the many issues/questions that our patients may have. You can also contact Facey's central Customer Relations team by phone toll-free at 855-359-6323. In addition to general service concerns, they can assist with questions about claims, service authorizations, appointments, eligibility, benefits, resources, and more.