Walk-in Moderna COVID-19 vaccinations are now available while supplies last at our Mission Hills Annex location.  Learn more.

Customer Service

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.”
Kenneth B Elliott, Vice President of Sales, Studebaker Corporation (1941) 

You will find a clinic administrative team at each of the Facey locations, dedicated to assisting our patients with the many issues/questions that our patients may have. You can also contact Facey's central Customer Relations team by phone toll-free at 855-359-6323. In addition to general service concerns, they can assist with questions about claims, service authorizations, appointments, eligibility, benefits, resources, and more.