“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.” Mahatma Gandhi
You will find a dedicated Customer Service representative at each of the Facey locations. These representatives, known as Patient Liaisons, are able to assist Facey patients with the many issues/questions that our patients may have: claims, authorizations, appointments, eligibility, benefits, resources, etc.
Please phone or direct the patient to the appropriate Patient Liaison as indicated below:
Mission Hills Annex
Valencia Specialty & Women's Care Center