California still requires masks to be worn in health care settings. Patients, physicians and staff will be required to continue wearing masks at all Facey locations. Everyone over age 12 is now eligible to receive the COVID-19 vaccine in California and certain adults over 18 are eligible for a third booster shot if they received the Pfizer vaccine. Learn more.

Upgrades to Patient Accounts Phone System

We're making upgrades to the phone system for our patient accounts team in order to make it easier to reach someone when you have billing questions or want to pay your bill over the phone. The upgrade will allow our team to handle more callers and reduce the chances of you getting a busy signal when you call. 

As a result of the upgrade, the phone numbers you use to contact our patient accounts team will be changing. Starting December 9, 2019 you can call us toll-free at 844-888-3593 from 9 a.m. to 4:30 p.m., Monday-Friday.