How To Use Zoom For a Visit With A Facey Provider
Many of our providers are now offering telehealth virtual visits. We are pleased to introduce this new service to our patients during the COVID-19 pandemic, as we are limiting our face-to-face patient visits to ensure your safety. This new service is available now and will continue in the future. You can learn how to make the most of a telehealth visit by watching this video. Here's a short guide to help you get ready for your first telehealth visit:
Step 1: Make sure you're signed up for MyChart.
We use MyChart to send you the link to your virtual appointment. MyChart is a secure way to manage your health online. You can access it with a web browser or with the MyChart app on your iOS or Android device.
Step 2: Download Zoom
See Zoom’s site for more information on testing your audio and video
Step 3: Begin Your Visit
- Sign in to the MyChart app or website.
- Find your appointment link in the message center.
- Click the link in your MyChart message to launch Zoom on your device.
- Meet with your provider over video chat.
I am experiencing technical issues. What do I do?
If you experience any issues with Zoom during your video visit, the Zoom help center is a good place to start with troubleshooting your issue. Here are some resources for commonly asked questions: