California still requires masks to be worn in health care settings. Patients, physicians and staff will be required to continue wearing masks at all Facey locations. Everyone over age 12 is now eligible to receive the COVID-19 vaccine in California and certain adults over 18 are eligible for a third booster shot if they received the Pfizer vaccine. Learn more.

Vaccine Information

UPDATED ON October 7, 2021

This page will have the most up-to-date information for Facey patients regarding vaccine availability at our offices

The CDC has recommended that adults over age 18 in specific groups and adults over the age of 65 receive a third "booster shot" six months after the date of their second dose of a Pfizer mRNA vaccine. This has been defined by the CDC as people who are:

If you meet any of the above criteria, MyTurn has already begun offering third doses of Pfizer COVID-19 vaccines at current vaccine sites throughout the region. You will be able to “self-attest” that you have a qualifying condition. A doctor’s note is not needed.

Frequently Asked Questions

How long after getting my initial COVID-19 vaccines can I get an additional dose?
CDC recommends the additional dose of an mRNA COVID-19 vaccine be administered at least four weeks after a second dose of Pfizer-BioNTech COVID-19 vaccine or Moderna COVID-19 vaccine.

Can you mix and match the vaccines?
Yes. If you first received Pfizer-BioNTech or Moderna’s COVID-19 vaccine series, a third dose of the same mRNA vaccine has been encouraged, but either mRNA COVID-19 vaccine product can be received for the third/Booster.

What should immunocompromised people who received the J&J/Janssen vaccine do?
There is not enough safety data at this time to approve booster vaccines after J&J/Janssen vaccine or know if a booster dose is needed for J&J.

Vaccine Availabilty at Facey Medical Group

Facey is no longer offering COVID-19 vaccines at our offices, however, we have partnered with Providence Community Health to provide vaccines at ONEGeneration every Tuesday from 3-7 p.m. and Sunday from 9 a.m.-1 p.m. Walk-ins are welcome or you can call Providence Community Health at 818-847-3860 to schedule your shot. Anyone under 18 must be accompanied by a parent or guardian in order to receive the vaccine.

Anyone age 12 and older can also make a vaccination appointment for either their first or second doses at myturn.ca.gov or by visiting the Los Angeles County, City of Los Angeles or Ventura County public health departments for additional appointment availability.

Trying to decide if the vaccine is right for you? Here are five facts you should know.

Changes to Hours of Operation and Services

UPDATED ON OCTOBER 12, 2021

All Facey offices are operating Monday through Friday. More than anything we want you to feel safe and comfortable when you're seeing your Facey care team. In addition to following the vaccination & testing requirements for health care workers issued by Governor Newsom and effective August 23, 2021, we've made updates to our clinic operations and the way we serve you to help keep everyone healthy. Some of our new safeguards include:

  • Conducting health screenings for our employees and providers
  • Providing face coverings for employees and patients
  • Requiring approved face coverings at all times inside our offices
  • Limiting in-person clinic visits to patients who need them most and providing video and telephone-based care to all
  • Expanding online scheduling at Facey.com to include most of our specialist physicians
  • Introducing online check-in for all in-person appointments
  • Taking steps to allow for physical distancing of six feet or more, including limiting the number of employees and patients in waiting areas
  • Allowing patients to wait in their car instead of the waiting room if they desire
  • Increasing cleaning and sanitization of common areas and touch points in our clinics
  • Providing care for patients with respiratory or suspected COVID-19 infection in a separate, secure area
  • Offering priority access times to seniors for lab services at most locations
  • Extended hours for adult primary care telehealth video visits from 5 – 8 p.m., Monday – Thursday

Pediatrics extended hours have resumed at four of our locations as of June 1. Details on locations, days and hours can be found here. Facey clinics providing pediatric services will only offer in-person appointments for "well child" visits and non-fever/respiratory issues. If your child has a fever, please take them to one of our Immediate Care locations so they can be seen safely by a Facey pediatrician.

Mission Hills Immediate Care and Valencia Immediate Care are operating normally and each location has a separate, secure screening area for patients who arrive with a fever or COVID-19 symptoms. They are open 365 days a year from 9 a.m. - 8:30 p.m. Monday - Friday, and 8 a.m. - 5:30 p.m. on weekends and most holidays. Online sign-in to "reserve your spot" has been temporarily suspended as of July 21. After registering with our reception team, patients have the option to wait in their cars and be texted/called to come in when an exam room is available. Please see below for details on coronavirus test availability.

Facey Vision Centers are open from 8 a.m. – 5p.m. Advance appointments are required for new eyewear orders at our optical shops.

Visitor Restrictions

In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with recommendations from the Center for Disease Control and Prevention (CDC). Anyone wishing to enter a Facey facility must:

  • wear an approved face covering during their entire visit
  • pass screening questions and a fever check

We understand the importance of having access to your loved ones when you visit us, For everyone’s safety we are limiting visitors to one (1) per patient during your appointment with your provider.

EXCEPTIONS
Pediatric patients: One set of parents/guardians will be allowed to attend all pediatric visits.
Pediatric siblings and children: Siblings or other children without an appointment will not be allowed. Exceptions may be granted on a case-by-case basis if parents/guardians do not have access to child care services.

COVID-19 Testing

The vast majority of COVID-19 patients will have mild symptoms and will not become seriously ill. Available testing supplies remain limited and therefore, we are unable to test asymptomatic patients at this time. We currently must limit testing to Facey patients with more serious symptoms where a test result may have value to supportive care and/or patients whose Facey physician has ordered testing. 

If you believe you were exposed to the coronavirus and you are asymptomatic, you may be able to obtain an at-home test from LabCorp. Learn more here.

If you have cough, fever, or other respiratory symptoms, please contact your Facey physician’s office by phone or through MyChart to discuss your symptoms and determine if an in-person evaluation is necessary. For everyone else, we recommend that you follow the steps we have outlined to lower your risk of infection.