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Los Angeles County is now scheduling the administration of the COVID vaccine to all adults over age 16, however, vaccine availability remains limited across the state. Learn more.

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Vaccine Information

UPDATED ON April 15, 2021

This page will have the most up-to-date information for Facey patients regarding vaccine availability at our offices. We do not offer walk-in vaccinations at any Facey locations. 

Important Vaccine Information

U.S. federal health agencies have recommended a pause on the administration of Janssen’s Johnson & Johnson’s COVID-19 vaccine, following several reported cases of a rare type of blood clot. This recommendation was made out of an abundance of caution. Facey providers and caregivers are aware of steps we can take to recognize, manage and report this type of blood clot, should there be any concerns from our patients who received the Johnson & Johnson vaccine prior to the pause.

A pause like this indicates that the process in place to monitor for adverse effects of COVID-19 vaccines is working. Health authorities continue to adapt to new information and take important steps to keep people safe. Facey is only providing the Moderna vaccine at our Mission Hills Annex clinic, which means this news will not affect anyone who has scheduled their vaccination at Facey through MyTurn.

As variants become more widespread, continued vaccination is paramount to keep us all safe and to put an end to this pandemic. U.S. Health authorities have not recommended pausing administration of other COVID-19 vaccines, (e.g., Moderna or Pfizer). We’ll continue to administer these vaccines in line with state and federal guidelines, and as supply allows..

Vaccine Availabilty at Facey Medical Group

Facey is offering appointments for the Moderna COVID-19 vaccine to eligible Los Angeles County residents at our Mission Hills Annex location through California's MyTurn scheduling website. Currently, you must be over age 16 to schedule your vaccination through MyTurn. The Moderna vaccine is only authorized for use with people ages 18 and up. If you are under the age of 18 and schedule your vaccination at Facey, your appointment will not be honored. Patients ages 16-17 must choose a site that offers the Pfizer vaccine when scheduling on MyTurn. We have a limited number of appointments Monday – Friday due to facility constraints but you will find many other options listed on the MyTurn site in addition to Facey.

Vaccine supply remains limited and appointments will not be immediately available for everyone who is eligible. We encourage you to register for updates at myturn.ca.gov and check the Los Angeles County, City of Los Angeles or Ventura County public health departments as well for additional appointment availability.

Changes to Hours of Operation and Services

UPDATED ON MARCH 19, 2021

All Facey offices are operating at a reduced schedule of 8 a.m. - 5 p.m., Monday through Friday. More than anything we want you to feel safe and comfortable when you're seeing your Facey care team. We've made updates to our clinic operations and the way we serve you to help keep everyone healthy. Some of our new safeguards include:

  • Conducting health screenings for our employees and providers
  • Providing face coverings for employees and patients
  • Requiring approved face coverings at all times inside our offices
  • Limiting in-person clinic visits to patients who need them most and providing video and telephone-based care to all
  • Expanding online scheduling at Facey.com to include most of our specialist physicians
  • Introducing online check-in for all in-person appointments
  • Taking steps to allow for physical distancing of six feet or more, including limiting the number of employees and patients in waiting areas
  • Allowing patients to wait in their car instead of the waiting room if they desire
  • Increasing cleaning and sanitization of common areas and touch points in our clinics
  • Providing care for patients with respiratory or suspected COVID-19 infection in a separate, secure area
  • Offering priority access times to seniors for lab services at most locations
  • Extended hours for adult primary care telehealth video visits from 5 – 8 p.m., Monday – Thursday

Pediatrics extended hours are temporarily discontinued effective January 25, 2021. Facey clinics providing pediatric services will only offer in-person appointments for "well child" visits and non-fever/respiratory issues.

Mission Hills Immediate Care and Valencia Immediate Care are operating normally and each location has a separate, secure screening area for patients who arrive with a fever or COVID-19 symptoms. They are open 365 days a year from 9 a.m. - 8:30 p.m. Monday - Friday, and 8 a.m. - 5:30 p.m. on weekends and holidays. Online sign-in to "reserve your spot" has resumed. After registering, patients may wait in their cars and will be texted/called to come in when an exam room is available. Please see below for details on coronavirus test availability.

Facey Vision Centers are open from 8 a.m. – 5p.m. Advance appointments are required for new eyewear orders at our optical shops.

Visitor Restrictions

In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with recommendations from the Center for Disease Control and Prevention (CDC). Anyone wishing to enter a Facey facility must:

  • wear an approved face covering during their entire visit
  • pass screening questions and a fever check

We understand the importance of having access to your loved ones when you visit us, For everyone’s safety we are limiting visitors to one (1) per patient during your appointment with your provider.

EXCEPTIONS
Pediatric patients: One set of parents/guardians will be allowed to attend all pediatric visits.
Pediatric siblings and children: Siblings or other children without an appointment will not be allowed. Exceptions may be granted on a case-by-case basis if parents/guardians do not have access to child care services.

COVID-19 Testing

The vast majority of COVID-19 patients will have mild symptoms and will not become seriously ill. Available testing supplies remain limited and therefore, we are unable to test asymptomatic patients at this time. We currently must limit testing to Facey patients with more serious symptoms where a test result may have value to supportive care and/or patients whose Facey physician has ordered testing. 

If you believe you were exposed to the coronavirus and you are asymptomatic, you may be able to obtain an at-home test from LabCorp. Learn more here.

If you have cough, fever, or other respiratory symptoms, please contact your Facey physician’s office by phone or through MyChart to discuss your symptoms and determine if an in-person evaluation is necessary. For everyone else, we recommend that you follow the steps we have outlined to lower your risk of infection.