Los Angeles County is beginning to schedule the administration of the COVID vaccine to adults over the age of 65. Due to the evolving nature of vaccine supplies, we ask that you please do not contact your Facey doctor's office at this time about vaccine availability. Learn more.
Facey and Providence are preparing to administer COVID-19 vaccines when they become publicly available, based on the guidelines issued by Los Angeles County. This page will have the most up-to-date information for Facey patients and providers regarding vaccine availability at our offices. While we have requested a supply of vaccine to distribute to our patients, we do not know when or how much vaccine we will be given to us. We ask that you please do not contact your Facey doctor's office at this time with questions about vaccine availability. When the vaccine does become available at Facey, we will contact eligible patients with information on how to schedule your vaccination. No walk-in vaccinations will be offered at Facey offices.
Los Angeles County has created vaccination “super sites” which may provide you with faster access to a vaccine until we are able to begin vaccinating patients. Currently, only health care workers and people aged 65 and older can register for vaccination appointment. Learn more about vaccine availability and who is eligible to be vaccinated in Los Angeles County.
All Facey offices are operating at a reduced schedule of 8 a.m. - 5 p.m., Monday through Friday. More than anything we want you to feel safe and comfortable when you're seeing your Facey care team. We've made updates to our clinic operations and the way we serve you to help keep everyone healthy. Some of our new safeguards include:
Mission Hills Immediate Care and Valencia Immediate Care are operating normally and each location has a separate, secure screening area for patients who arrive with a fever or COVID-19 symptoms. They are open 365 days a year from 9 a.m. - 8:30 p.m. Monday - Friday, and 8 a.m. - 5:30 p.m. on weekends and holidays. Online sign-in to "reserve your spot" is temporarily suspended. After registering, patients may wait in their cars and will be texted/called to come in when an exam room is available. Please see below for details on coronavirus test availability.
Facey clinics providing in-person pediatric services will only offer appointments for "well child" visits and non-fever/respiratory issues.
Facey Vision Centers are open from 8 a.m. – 5p.m. We have resumed routine vision exams and contact lens checks, as well as new eyewear orders at our optical shops.
In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with recommendations from the Center for Disease Control and Prevention (CDC). Anyone wishing to enter a Facey facility must be wearing an approved face covering, pass screening questions and a fever check in order to enter the building. We understand the importance of having access to your loved ones when you visit us, however, for everyone’s safety we are asking that no visitor accompany you during your visit with your provider.
Patients requiring assistance: When supportive assistance is needed, we will allow one visitor per patient if the visitor has passed our screening questions/fever check.
Pediatric patients: One parent or adult per child being seen will be allowed in the visit as long as they have passed our screening questions and fever check. Siblings or other children will not be allowed unless they also have an appointment. Both parents/partners will be allowed to attend the newborn and two-week wellness visits.
Maternity patients: One adult (spouse, birthing partner, relative) will be allowed in the visit as long as they have passed our screening questions and fever check.
The vast majority of COVID-19 patients will have mild symptoms and will not become seriously ill. Available testing supplies remain limited and therefore, we are unable to test asymptomatic patients at this time. We currently must limit testing to Facey patients with more serious symptoms where a test result may have value to supportive care and/or patients whose Facey physician has ordered testing.
If you believe you were exposed to the coronavirus and you are asymptomatic, you may be able to obtain an at-home test from LabCorp. Learn more here.
If you have cough, fever, or other respiratory symptoms, please contact your Facey physician’s office by phone or through MyChart to discuss your symptoms and determine if an in-person evaluation is necessary. For everyone else, we recommend that you follow the steps we have outlined to lower your risk of infection.